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Refund Policy- The basics

  • Except in cases where the wrong item has been shipped or where an item is defective, PadStyle does not issue refunds on custom items.​

  • All exchanges/returns/refunds must be approved by PadStyle.

  • If the wrong item is shipped, or the item is damaged or defective, we will issue a full refund, including shipping costs, or ship you a new one at our expense.​

  • If you are in any way dissatisfied with the item(s) you ordered, we may issue a store credit. 

If you decide to cancel your order and it has already shipped, even if you have not yet received it, you will be responsible for returning it to the location from which it was shipped at your own expense. In addition, you will be charged for the original shipping to you. If the package has been opened, a 20% restock fee will apply.

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We DO NOT offer refunds on any custom items. All custom items are handmade. Due to this fact, some orders  may take longer to arrive due to variables outside of our control. We will always communicate if there is a delay. 

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